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Set Vehicle & Station alerts

Notify the appropriate personnel whenever there's an issue, malfunction, or discrepancy with your vehicle or station equipment.


 

Summary

Alerts in PSTrax notify specific personnel whenever issues are found with equipment or inventories. While there are several ways to create alerts, the most common is during the course of your vehicle or station inspection. Alerts can be triggered for scheduled or as-needed tasks, or manually created for general equipment concerns.

Instructions

The most effective time to set an alert is during a checklist inspection, but alerts can also be added manually when needed. Each alert is categorized to ensure it notifies the correct recipients via email or text.

Setting an Alert During an Inspection

  1. Start your inspection from the Schedule section.

  2. If a task already has an open alert, it will display a red bell icon. Click it to view the current alert.

  3. Avoid setting duplicate alerts—instead, add a comment to acknowledge the issue is being reviewed.

  4. To set a new alert:

    • Click the alert icon next to the task.

    • The Notes field will auto-populate—enter the issue or discrepancy.

    • Click Log Checked Items to proceed.

  5. The system redirects you to the Alert Form, where you:

    • Select the Alert Category (e.g., Vehicle Maintenance).

    • Confirm or edit your description and notes.

    • Set the priority as Routine or Urgent.

    • Upload any attachments (photos, receipts, work orders).

    • Identify additional recipients if necessary.

  6. Click Set Alert to finalize. The alert will:

    • Notify recipients via email or text.

    • Appear on the Open Alerts screen.

    • Display under the VS Alerts panel on the station’s homepage.

Other Ways to Set Alerts

  • As-Needed Checks:

    1. Click As Needed under the desired vehicle or station.

    2. Select the relevant checklist and item.

    3. Click the alert icon, add your notes, and submit the alert.

  • General Alerts (Not tied to a checklist):

    1. Go to the Alerts section.

    2. Select Add Alert.

    3. Identify the vehicle or station, select a category, and provide a description.

    4. Add attachments or notify additional recipients if needed.

    5. Click Set Alert to complete.

For help managing vehicle and station alerts, reach out to help@pstrax.com.