Setting up alert recipients

Summary

Alert recipients in the equipment modules (SCBA, PPE, and Assets) are users who receive notifications via email or text when an issue, malfunction, or discrepancy is logged. These alerts help ensure that the appropriate personnel are informed and can take action quickly. Recipients can be customized by gear type or set globally across all gear types.

Instructions

To manage alert recipients, navigate to the equipment module of your choice (PPE, SCBA, or Assets) and assign users to receive alerts by gear type. You can define recipients as either required (always notified) or optional (available for selection during alert creation).

Setting Alert Recipients

1. Go to Settings from the navigation panel.

2. Select the desired equipment module:

   • PPE

   • SCBA

   • Assets

3. Click on Alert Recipients.

Assigning Recipients by Gear Type

1. All gear types will be listed along with a General Alert option (for alerts not tied to a specific item).

2. Click the dropdown arrow next to a gear type and select Select Recipients for this Gear Type.

3. In the recipient selector:

   • Use the Required Recipients list for users who should always receive alerts for that gear type.

   • Use the Optional Recipients list for users who can be selected manually when an alert is created.

Assigning Recipients for All Gear Types

1. To apply the same recipients across all gear types, click the dropdown arrow next to the Back button.

2. Select Set Recipients for All Gear Types.

3. Choose your recipients in the same required/optional format.

Now, whenever an alert is posted in that equipment module, the selected recipients will be notified accordingly.

For help managing alert recipients, reach out to help@pstrax.com.