Skip to content
English
Contact us
Contact us
  • There are no suggestions because the search field is empty.

Setting up PPE alert recipients

Make sure the appropriate users are set to receive notifications when issues occur.

 

Summary

Alert recipients in PSTrax are users who are notified via email or text whenever an alert is triggered due to a malfunction, issue, or discrepancy during checks in the SCBA, PPE, or Assets modules. Administrators can customize alert recipients by gear type, ensuring the right personnel are informed for specific issues. Users can be assigned as required or optional recipients depending on your department's needs.

Instructions

This guide explains how to assign required and optional alert recipients for equipment-related modules in PSTrax. These settings help streamline alert notifications to the appropriate personnel based on the type of gear involved.

Managing Alert Recipients by Gear Type

  1. Navigate to Alert Recipient Settings

    • Go to Settings.

    • Select one of the equipment modules: PPE, SCBA, or Assets.

  2. Access Alert Recipients

    • Within the module, click Alert Recipients.

  3. Select a Gear Type

    • All gear types in the system will be listed here, along with a General Alert option (used for alerts not tied to a specific item).

    • Click the dropdown arrow next to the gear type you want to edit.

    • Select “Select recipients for this gear type.”

  4. Assign Recipients

    • Required Recipients: Will always receive alerts for this gear type.

    • Optional Recipients: Will appear as an option for the user when setting the alert.

  5. Apply Recipients to All Gear Types (Optional)

    • To save time, click the dropdown arrow next to the Back button.

    • Choose “Apply to all gear types” to assign recipients globally.

  6. Save and Exit

    • Once set, recipients will be automatically notified when an alert is posted for the gear type they’re assigned to.

For help setting up alert recipients, contact help@pstrax.com.