Skip to content
English
Contact us
Contact us
  • There are no suggestions because the search field is empty.

View, update, or close Vehicle & Station alerts

Manage alerts associated with your vehicles and stations.


 

 

Summary

Alerts help users track issues or discrepancies found during inspections. As action is taken to resolve these alerts, they can be updated, commented on, and eventually closed. Vehicle and station alerts display prominently on the home screen and allow users to manage them based on permission levels. This guide walks through how to manage, update, close, and search alerts effectively, including how to navigate open alerts across all stations and access archived records.

Instructions

You can manage vehicle and station alerts directly from the home screen, through the alerts panel, or via the vehicle and station alerts archive. Alerts can be updated with comments, priority changes, cost entries, or new attachments. When an alert is resolved, it can be closed and archived. Open and archived alerts can also be searched and exported for record keeping.

Managing Vehicle & Station Alerts

  1. View Current Alerts

    • Go to the home screen and locate the center alerts panel.

    • You'll see alerts posted or updated within the last 14 days or marked as urgent.

  2. Update or Comment on an Alert

    • Click into the alert to view details.

    • Add a comment (e.g., update on part delivery).

    • Optional: Check the box to notify recipients via email/text.

  3. Close an Alert

    • If the issue is resolved (e.g., part installed), enter closing notes.

    • Add costs or attachments if needed.

    • Click Close and then Save to archive the alert.

  4. Edit Alert Details

    • Use the Edit Alert option to change the category, priority, or other alert properties.

  5. Access Open Alerts

    • Click the number of open alerts shown on the vehicle panel.

    • You’ll see open alerts for that specific apparatus.

  6. Search All Open Alerts

    • Use the dropdown on the alerts panel > View all open alerts.

    • Filter by station, keyword (e.g., coolant), or status.

  7. Access Alert Archive

    • Navigate to Vehicle & Station > Alerts > Alert Archive.

    • Run a search using date, status (open/closed), or other fields.

    • Export results to Excel, PDF, or print format.

  8. Export Alert History

    • After running your search, use the export option to download alert history and notes for records or reporting.

For help, reach out to help@pstrax.com.