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Managing blood products alerts & recipients

Make sure the appropriate users are set to receive notifications when events are logged or issues occur.

 

Summary

The Blood Products module allows administrators to configure specific alert recipients based on the container or event type being tracked. This ensures that supervisors or relevant personnel receive notifications for critical actions, such as when blood products are administered in the field or when temperature discrepancies occur.

Instructions

Configuring alerts involves a two-step process within the Settings menu. First, you must assign specific users to the containers they need to monitor via the Alert Recipients page. Next, you will define which specific event types (such as restocking, administration, or transfers) trigger notifications for those containers through the Auto Alert Settings.

Step-by-Step Instructions

Assigning Alert Recipients to Containers

  1. Navigate to Settings → Blood Products → Alert Recipients.

  2. Locate the specific user in the user list.

  3. Select the checkbox for each container (e.g., EMS Supervisor 1, Fridge A) that the user needs to monitor.

  4. Click Save to confirm the changes.

Configuring Event Triggers

  1. Navigate to Settings → Blood Products → Auto Alert Settings.

  2. Locate the appropriate container in the list.

  3. Select the checkboxes for the specific events that should trigger a notification (e.g., Daily Check, Restock, Administered, Exchange, or Transfer).

  4. Click Save to update the settings.

Note: Any user set as a recipient for a specific container will automatically receive notifications for temperature discrepancies, even if that specific option is not listed in the Auto Alert columns.

If you have questions or need assistance, contact us at help@pstrax.com